Dehradun, September 28, 2026:
ARUNODAY TIMES
More than 140 complaints were received during the Jan Samadhan Diwas held at the Collectorate auditorium on Monday under the chairmanship of Dehradun District Magistrate Dr Ashish Chauhan.
Residents from different parts of the district brought complaints related to land disputes, encroachment, illegal construction, compensation, financial assistance, family disputes and alleged harassment before the District Magistrate.
Taking a firm view of the pending grievances, the DM directed officials to ensure that complaints are not merely recorded on paper but are followed by field verification, action as per rules and time-bound resolution. He also instructed officials to keep complainants informed about the action taken in their respective cases.
73-Year-Old Woman Seeks Protection Over Alleged Family Harassment
During the hearing, 73-year-old Rampyari Godiyal complained of alleged family harassment, abusive behaviour, physical assault and being forced out of her house. She alleged that her daughter-in-law and grandson had been repeatedly misbehaving with her and pressuring her to transfer the house in their name.
Taking note of the matter, the District Magistrate directed the concerned officials to initiate necessary action as per law and ensure the senior citizen’s safety.
Elderly Widow Raises Allegations Against Son and Daughter-in-Law
Yashoda Devi, an elderly widow from Chandralok Basti in Rajpur, also approached the DM with allegations of mental and physical harassment, abusive behaviour and threats by her son and daughter-in-law.
She informed officials that complaints had previously been submitted to the police and that a public notice regarding her decision to disinherit them from her movable and immovable property had also been published. Citing the possibility of further dispute and physical assault, she sought protection.
The DM directed the concerned authorities to examine the matter as per law and instructed the police to ensure her safety.
Compensation Pending for Over Six Months
Landholders from East Hopetown, Vikasnagar, complained that compensation for their land and houses had not been released despite submission of the required documents in February 2026.
The complainants said the matter had remained pending for more than six months, with a report from the Vikasnagar tehsil still awaited. The District Magistrate directed the Special Land Acquisition Officer to take necessary action for disposal of the pending compensation case.
Land Demarcation Complaint Sent to Tehsildar
Sanjay Kalra, a Race Course resident, complained of alleged additional fencing by a neighbouring landholder on his property in Kolhupani area of Vikasnagar.
He said an application had already been submitted for land measurement and demarcation, but the process had not yet been completed. The DM directed the Tehsildar, Vikasnagar, to take necessary action in the matter.
MDDA Asked to Act on Complaint Over Multi-Storey Construction
Residents of V.D.G. Green Flats, located behind IT Park, raised objections to an under-construction multi-storey building at Khasra No. 71K, Majra Dhorankhas.
The residents alleged that the construction was being carried out in violation of rules and close to their residential flats, affecting safety and ventilation. They further alleged that construction continued despite an earlier MDDA sealing action and that the builder had allegedly threatened residents.
The District Magistrate directed MDDA officials to examine the matter and take action as per rules.
Government Land Encroachment Complaint Taken Up
Residents of Kothari Mohalla in the Jolly Grant area also raised complaints regarding alleged encroachment and illegal construction on government land.
The DM directed the Sub-Divisional Magistrate, Doiwala, and MDDA officials to submit a status report on the matter.
Free Legal Aid Ordered in Domestic Violence and Dowry Harassment Case
A woman also submitted a complaint alleging domestic violence and dowry harassment by her in-laws. She alleged that she had been subjected to harassment over dowry demands and that her husband had physically assaulted her.
The woman said her financial condition prevented her from bearing the cost of legal proceedings. Taking cognisance of the complaint, the DM directed the District Probation Officer to take necessary action and instructed the District Legal Services Authority (DLSA) to provide her a free lawyer for legal assistance.
DM Stresses Accountability in Grievance Redressal
The District Magistrate directed all departments to accord priority to serious and sensitive complaints and ensure their disposal within the prescribed timelines.
He emphasised that registering a complaint should not be treated as the end of the process. Officials must conduct necessary verification, take action according to law and ensure that the complainant receives a clear response and appropriate relief.
Additional District Magistrate (Finance & Revenue) K.K. Mishra, Additional District Magistrate (Administration) Smita Parmar, Circle Officer Anuj Kumar and officials from various departments were present during the Samadhan Diwas.
